Deliveries & Returns

U.K. standard delivery is £4.50. Allow 4 days.

Standard Postage to Europe is £9.00. (all countries belonging to the European Union and Andorra, Gibraltar, Iceland, Liechtenstein, Monaco, Norway, Switzerland and The Vatican City). Allow 5-7 days.

Standard Postage to The Rest Of The World is £12, allow 9-14 days.

Allow extra for the pillows: UK £3.50, Europe £7.50, Worldwide £9.50.

Postage and packing costs are non refundable. Sogoodnight is not responsible for any import duties which may be payable on receipt. We aim to dispatch items that we have in stock within 24 hours. These normally arrive promptly but please allow 7 to 14 working days for international deliveries. If you need an order for a specific date we advise you to book our next working day 'sign for' service. If the item is not in stock, expect to wait 6-8 weeks.

You must inform us within 2 working days if the goods are lost or damaged in transit so that we can make a prompt claim against the delivery company and correct the problem.

We will deliver anywhere in the world via Airmail or UPS.

If your item is not in stock, you will always be emailed with the option to cancel your order if you would rather not wait.

Exchanges

Wherever possible we are happy to exchange items but cannot always be sure of stock availability. Always obtain proof of postage when returning items for exchange and enclose a note of what you would like us to send you.

We would strongly recommend that all exchanges and returns are sent to us by recorded delivery as we cannot be held responsible for goods lost in transit. Goods are returned to Sogoodnight at your own expense however we will send your exchange back out to you by recorded delivery at no extra charge.

No one at home

If there is no one at your delivery address the postman or courier will leave a card with the contact details how to retrieve your parcel.