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Terms & Conditions

Delivery


U.K. standard delivery is £4.50. Allow 4 days.

Standard Postage to Europe is £9.00. (all countries belonging to the European Union and Andorra, Gibraltar, Iceland, Liechtenstein, Monaco, Norway, Switzerland and The Vatican City). Allow 5-7 days

Standard Postage to The Rest Of The World is £12, allow 9-14 days.

Allow extra for the pillows. 


Postage and packing costs are non refundable. Sogoodnight is not responsible for any import duties which may be payable on receipt. We aim to despatch items that we have in stock within 24 hours. These normally arrive promptly but please allow 7 to 14 working days for international deliveries. If you need an order for a specific date we advise you to book our next working day 'sign for' service. If the item is not in stock, expect to wait 4-6 weeks.

Exchange

 

Wherever possible we are happy to exchange items but cannot always be sure of stock availability. Always obtain proof of postage when returning items for exchange and enclose a note of what you would like us to send you.

Returns


If you wish to return an item for refund, please send it back to us [unworn and in a re-saleable condition] within 14 days, after this time a credit note will be issued. Sale items must be returned within 7 days for a refund, after this time we will exchange items or issue a credit note. Please obtain proof of postage as we cannot be responsible for things lost in the post. We do not pay postage on return items unless goods are demonstrably faulty.

 

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